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We do not ship directly to Canada. Our customers from Canada, which we have quite a number; are shipping to addresses (friends, relatives, etc.) within the lower 48 States and are having their packages forwarded to them in Canada. Learn About Our Shi
We understand that sometimes you buy something and then for one reason or another it isn’t going to work out for you.Since we can only accept returns within 30 days, we came up with another solution for our customers! We have a Decor Steals Facebook
We want to get you your steals as soon as humanly possible, so we begin to process your order the second it is placed! Unfortunately, we are unable to cancel orders at this time so please review your order very carefully before placing it.
If your order has arrived damaged, defective, or you receive the wrong item be sure to notify us within 30 days of the original ship date in order to be eligible for a refund. Include photos of both the item and the packaging it came in — these are r
Our system ships orders to the address you provide on the order form. Please be sure to proofread all details prior to checking out. We are unable to update/change your shipping address after "Checkout".If you entered an incorrect address but your it
Your item is processed upon placing your order! Most items ship within just 3 business days but there are specialty items that will take up to 15 business days to ship.We always include the shipping times in the product description so you will know w
A refund relating to a non-return should process between 1-3 days depending on your credit card provider. A refund related to a returned product will be processed 1-3 days after the item is delivered to the returned destination and then credit card p
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in
Give it a few moments and check your account. You will see your new order within no time. We're excited you found some fun Steals!
You will need to go to your account to view your order history. We cannot share sensitive information via email or chat. Thank you for your understanding, your online security is always important to us.
Oh no, we're on it! Our customer happiness team is eager to help resolve this for you. Please contact us with details; we will get back to you as soon as possible. Your happiness is always top priority for us!
We strive to process orders expediently, hence in most cases we are unable to cancel an order. However, under certain circumstances, such as when an item is out of stock or is delivered but not received, we do process cancellations and issue refunds.
Some items are sold as 'All Sales Final' and, therefore, cannot be returned. If you have such items, you may consider joining our 'Decor Steals Sell and Trade' Group on Facebook, an excellent resource for our customers to sell or trade their Decor St
If you receive a damaged or defective item, we are here to help. However, it's critical to reach out to us within a specific time frame from the original ship date for us to be able to assist you effectively. In such cases, we can offer a replacement
We understand receiving a damaged item can be frustrating. If you receive an item that is broken or damaged, please reach out to us immediately. We request that you send us a photo of the broken or damaged item you received. Once we have the photogra