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What can I do if my FedEx delivery is marked as delivered but I can't find my package?
Hello,If the tracking information shows your package as delivered but you're unable to locate it, the first step is to confirm that your shipping address is correct. Sometimes, delivery errors can occur, such as the package being left in an unexpecte
How can I return an item?
Hello, we are here to help you with your returns. If you are not satisfied with a product and would like to return it for a full refund, please follow these steps:. Your refund will be credited to your original form of payment once we receive the ite
What should I do if my order arrives damaged or defective?
We sincerely apologize for any inconvenience caused by a damaged or defective item received from our online shop. Our goal is to provide exceptional service, but unfortunately, shipping and handling processes that are beyond our control can sometimes
How do I apply a credit from a previous return to a new order?
Hi there! If you have a credit for a previous return and want to use it for a new purchase, please follow these simple steps:. Once you've entered the code, the credit will be applied to your current order. We look forward to fulfilling your order so
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