What should I do if I received a damaged item or it is defective?Updated 7 months ago

If you receive a damaged or defective item, we are here to help. However, it's critical to reach out to us within a specific time frame from the original ship date for us to be able to assist you effectively. In such cases, we can offer a replacement or a refund to your original form of payment. If the time has elapsed, we may be able to provide an in-store credit instead. Refer to our Damaged or Defective Policy for more details on how to proceed.