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We accept returns unless otherwise stated in the item description. Returns are only accepted within 30 days of the date the item was sent out to you, as long as the item is unused, accompanied by a Return Merchandise Authorization (RMA) number, and r
Most of our steals leave the warehouse within just 3 business days, but some items do take longer to prepare! The estimated time it will take before an item leaves the warehouse is listed on the product page. Once an item ships, you should receive a
We want to get you your item as soon as humanly possible, so we begin to process your order the second it is placed! We are unable to cancel orders at this time so please review your order very carefully before placing it.
Hi there! If you have a credit for a previous return and want to use it for a new purchase, please follow these simple steps:. Once you've entered the code, the credit will be applied to your current order. We look forward to fulfilling your order so
Hello,If the tracking information shows your package as delivered but you're unable to locate it, the first step is to confirm that your shipping address is correct. Sometimes, delivery errors can occur, such as the package being left in an unexpecte
We sincerely apologize for any inconvenience caused by a damaged or defective item received from our online shop. Our goal is to provide exceptional service, but unfortunately, shipping and handling processes that are beyond our control can sometimes
Hi! If you've received an item that you did not order, please follow these instructions:. We strive to ensure that you are happy with all your purchases, and we'll guide you through the necessary steps to resolve this mix up.
If you wish to make changes or delete an item from your cart after placing an order, it's important that you contact us promptly. In most cases we are not able to edit your order, but we're happy to look into it for you. Please provide us with as muc